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Ready to start a return?

Read this first!

To be eligible for a return, your kit must be sealed in its original packaging and undamaged. We are not able to offer a refund if you have opened your Mosie Baby Kit box, even if the product inside remains unopened. Our Return Policy lasts 30 days. Read our full policy here.

 

To start the return process, please ship your unopened, undamaged products to us in a proper shipping box to the address below. We recommend sending with tracking as well so you can confirm it arrived.

Ship to:
Mosie Baby
PO Box 140753
Austin, TX 78714

If your product does not meet our our return policy, your refund will not be processed. 

 

Did your product arrive damaged or defective? If so, please send us an email with any pictures you have to mosie@mosiebaby.com (or click the link below) and hold onto the item! We will send you a return shipping label to mail the defective item back for further investigation. We do replace items if they are defective or damaged.

Start an Exchange for a Defective/Damaged Item

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